We will do it as your request :
When you leave us the engraved information ,
Pls write :Name – Number – Address – other we can engrave in the front and back .engrave if you
don’t leave a message to us . Thanks
[Name]: Custom Photo Pendant Necklace
[Material]: Stainless steel
It is customized products and we need time to engrave,we will deliver it during 3-4 days once you
[Note]: pro please note, photo necklace belonging to a given product, once given, can not be returned (because a people has a name and a birthday card phones second sale), please parents who carefully checked when the message Remarks dog people of customized information, because too much information brand shopis not responsible for reviewing the length of phone numbers and other relevant information, of course, known errors found we will promptly inform you, an unknown error message produced after the brand, the shop responsible for any liability, rebate does not change, please know! If you can not accept the do not buy!
We will send the items to you by Standard Shipping airmail and China post airmail, if you need, we also can send Fedex, EMS,DHL and UPS,extra shipping fee is needed. Normally ,Your order will be shipped within 5-8business days after payment is cleared. We don’t ship on weekend or public holidays. Return Policy: 1. 30days return 2. Receipt of defective items, we will full refund. And buyers return the defective product within 30days. 3. Any missing parts/damages must contact us within 7days after receiving the items. 4. We wont resend return back order, due to incorrect shipping address. Payment: Our payment term is Escrow of safe Aliexpress. If you have special requirement, plz contact us, thanks. Response Time Commitment: We’re on the line all the time, you can contact us at 9:00 – 23:00 of china time. Due to time difference, If we’re not on the line, plz send the email to us, we’re assured to reply you within 12hours.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (9)
4 Stars (2)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
22 Dec 2017 06:30
Super juste avant noël félicitation! Super vendeur !
6 Nov 2017 14:42
28 Oct 2017 04:16
22 Oct 2017 19:31
20 Oct 2017 05:54
impeccable rien à redire je recommande ;)
3 Oct 2017 15:37
Perfecto gracias ....!!! Producto espectacular super complacida
28 Sep 2017 22:23
10 Sep 2017 07:49
No esta mal pero la calidad de la foto no es muy buena
13 Aug 2017 18:28
15 Jul 2017 02:03
Very good جيد جدا والحفر رائع والتوصيل سريع نسبيا
12 Jul 2017 03:39
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